Privacy
Data acquisition and processing
Data acquisition
The data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.
Technical data are recorded by our IT systems. This includes, for example, the internet browser, operating system and time of the page view. These data are recorded automatically as soon as you enter our website.
Some of the data are collected to ensure that the website is provided correctly. Other data may be used to analyse your user behaviour.
You can visit our website without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider, the page from which you are visiting us or the name of the file you have requested. These data are evaluated solely to improve our offer and do not allow any conclusions to be drawn about you personally.
Personal data is only collected if you voluntarily provide it to us when placing your order, when opening a customer account, when filling out a contact form or when registering for a newsletter. We use the data provided by you without your separate consent exclusively to fulfil and process your order.
This takes place on the basis of Art. 6 para. 1 b) GDPR, which allows the processing of data in order to fulfil a contract or pre-contractual measures. We only collect, process and use personal data on the use of our website (usage data) if this is necessary to enable the use of our service or bill the user for this.
Data storage and handling of personal data
Your contract text shall be saved. We shall send you the order details and our terms and conditions by email. You may view the terms and conditions at any time here. For security reasons, your order details are no longer accessible on the internet.
We only transfer personal data to third parties if this is necessary in the course of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with processing of the payment. No further transmission of the data shall take place unless you have expressly consented to its transmission. Your data shall not be passed on to third parties, for example for advertising purposes, without express consent.
In order to fulfil the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we shall forward the payment data collected for this to the credit institution commissioned with the payment and to any payment service provider commissioned by us to process payments.
The basis for data processing is Art. 6 para. 1 b) GDPR, which allows the processing of data in order to fulfil a contract or pre-contractual measures.
Upon completion of the contract and full payment, your data shall be blocked for further use and deleted following expiry of the requirements under tax and commercial law, unless you have expressly consented to the further use of your data. Your customer account may be deleted at any time, either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.
Encryption
Personal data are transmitted unencrypted.
If, following conclusion of a fee-based contract, there is an obligation to provide us with your payment details (e.g. account number for direct debit authorisation), these data are required for payment processing. Payment transactions are unencrypted.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us, namely:
- browser type and browser version;
- operating system used;
- referrer URL;
- host name of the accessing computer;
- time of the server request;
- IP address.
These data are not merged with other data sources.
The basis for data processing is Art. 6 para. 1 b) GDPR, which allows the processing of data for the purposes of fulfilment of a contract or pre-contractual measures.
Mandatory information and general information
Information on the responsible body
The responsible body is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses).
The person responsible for data processing on this website (data controller) is the Managing Director (see legal notice).
The supervisory authority responsible for data protection for companies headquartered in the Netherlands is Autoriteit Persoonsgegevens (Dutch authority for personal data).You may also contact this authority through your state's data protection officer. You can find a list of data protection officers and their contact details here.
Data protection officer
By reason of the legal regulations that apply to us we are not obliged to appoint a data protection officer and we have not appointed a data protection officer.
Contact form
If you send us enquiries using the contact form, your details from the enquiry form, including the contact details you provided there, shall be stored by us for the purpose of processing the enquiry and in case of any follow-up questions. We shall not pass on this data without your consent.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 para. 1 a) GDPR). You may withdraw this consent at any time. For this purpose simply send an informal email to us. The legality of the data processing operations carried out before the withdrawal remains unaffected by the withdrawal.
The data you enter in the contact form shall remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - especially retention periods - remain unaffected.
Withdrawal of consent
Some data processing operations are only possible with your express consent. You may withdraw your consent at any time with ffect from the date of withdrawal. For this purpose simply send an informal email to us. The legality of the data processing carried out before the withdrawal remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the responsible supervisory authority. The supervisory authority responsible for data protection issues for us is Autoriteit Persoonsgegevens (Dutch authority for personal data). You may also contact this authority through your state's data protection officer. You can find a list of data protection officers and their contact details here.
Right to data portability
You have the right to have data that we process automatically based on your consent, or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another data controller, this shall only take place if it is technically feasible.
Information, blocking, deletion
Within the scope of the applicable legal provisions you have the right, at any time, to obtain information, free of charge, relating to your stored personal data, its origin and recipient, and the purpose of data processing and, if necessary, the right to correct, block or delete this data. You may contact us at any time at the address given in the legal notice if you have any further questions relating to personal data.
Right to restriction of processing
You are entitled to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, if:
- you dispute the accuracy of the data;
- the processing is unlawful, but you refuse to delete the data;
- we no longer need the data, but you need them to assert, exercise or defend legal claims; or
- you have filed an objection to processing in accordance with Art. 21 GDPR.
Promotional emails and objection
When registering for a newsletter, your email address shall be used for our own advertising purposes with your separately declared consent until you unsubscribe from the newsletter. If you register for our newsletter, we shall use the data required for this or separately provided by you in order to send you our email newsletter on a regular basis. Your email address shall not be passed on to other companies for advertising purposes. You may unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using the link provided in the newsletter.
We hereby object to the use of contact data published within the scope of our obligation to publish a legal notice for sending unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event that unsolicited advertising information, such as spam emails, is sent.
MailChimp
This website uses the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service with which, among other things, the dispatch of newsletters can be organised and analysed. If you enter data for the purpose of receiving the newsletter (e.g. email address), it shall be stored on MailChimp's servers in the USA.
MailChimp is certified in accordance with the "EU-US Privacy Shield". The "Privacy Shield" is an agreement between the European Union (EU) and the USA which is intended to ensure compliance with European data protection standards in the USA.
With the help of MailChimp we can analyse our newsletter campaigns. If you open an email sent with MailChimp, a file contained in the email (a "web beacon") connects to the servers of MailChimp in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked on. In addition, technical information is recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective recipient of the newsletter. It is used solely for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of their recipients.
If you do not want an analysis by MailChimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You may also unsubscribe from the newsletter directly on the website.
Data processing is based on your consent (Art. 6 para. 1 a) GDPR). You may revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing that has already taken place remains unaffected by the revocation.
The data you have stored with us for the purpose of subscribing to the newsletter shall be stored by us until you unsubscribe from the newsletter, and shall be deleted both from our servers and from the servers of MailChimp after you unsubscribe from the newsletter. Data that we have stored for other purposes (e.g. email addresses for the member area) remain unaffected. For more information, see the MailChimp privacy policy.
Conclusion of a data processing agreement
We have concluded a "data processing agreement" with MailChimp, in which we oblige MailChimp to protect our customers' data and not to pass them on to third parties.
Payment provider
SEPA direct debit
If the direct debit payment method is selected and the customer's bank details are transmitted, the seller is granted revocable authorisation to collect the invoice amount from the account specified by the customer. If the direct debit is not honoured due to insufficient funds in the account , or due to the provision of incorrect bank account details, or if the customer objects to the debit although he is not authorised to do so, the customer must bear the fees arising from the chargeback by the respective credit institution if he is responsible for this . Your account shall be debited when the order is completed. If you wish to object to the direct debit, we ask you to contact us either by phone or by email. If you return goods, the amount shall be credited back to your current account.
Your concerns shall be taken into consideration in accordance with the statutory provisions. The legal basis for the transmission of your data is Art. 6 para. 1a) GDPR (consent), Art. 6 para. 1 b) GDPR (processing for performance of a contract) and Art. 6 para. 1 f) GDPR (protection of legitimate interests in the case of advance payment).
Consent that you give or have given to us or Adebio may be withdrawn at any time with effect from the date of withdrawal.
Analysis tools and social networks
We do not use analysis tools and do not set cookies.
No plugins or cookies from social networks are used.
Contact person for data protection
If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data, or revocation of consent, please contact us using the communication data given in the legal notice.